Remoqa, AnyDesk, TeamViewer or RustDesk?

Four tools at a glance

Read the conditions alongside each feature. A web management console does not necessarily let you control a computer, and a private relay is only one part of a service.

Where the data lives — and what you can host

Remoqa stores all core service data, including backups, in Singapore. Relay servers may be located anywhere in the world according to demand. Their location is separate from the location of account and service records.

TeamViewer’s security statement places servers holding sensitive data in Germany and Austria. AnyDesk offers cloud and On-Premises deployment; confirm the region and data categories covered by your cloud contract. A vendor’s headquarters do not establish where every type of data is stored.

With RustDesk, you can run your own ID and relay servers and choose their location. Server OSS is free; Server Pro adds administration features. Your team becomes responsible for hosting, updates, monitoring and backups. That choice does not move the vendor’s separate billing or website data into your infrastructure.

Remoqa’s private relay add-on and TeamViewer Tensor’s Hybrid Conditional Access routers cover specific connection infrastructure. Neither should be mistaken for a complete self-hosted copy of the cloud service.

Direct and relay are two ways to reach the same computer

A direct connection carries session traffic between devices. A relay forwards it when network conditions prevent that path. All four products support direct and relayed connections, with differences between clients and deployment options. A relay does not automatically mean that someone can read your screen.

In Remoqa, desktop direct access depends on account and device access rules and applicable quotas. An active paid Personal or Team period extends direct access to other computers within the initiator’s device quota. Mobile and web connections use relay. Host approval or the required password still applies.

Test the actual networks you use: office Wi-Fi, home broadband and a mobile hotspot. Measure readable text, response time and reconnection during your normal work. This comparison does not claim that one product is always faster.

Compare session protection, not security slogans

All four vendors document end-to-end protection for remote sessions. AnyDesk explicitly states that session data stays end-to-end encrypted on direct and relayed connections. TeamViewer documents endpoint encryption, while RustDesk describes end-to-end encryption based on NaCl.

Remoqa uses X25519 to establish a shared session secret, Ed25519 to authenticate signed exchange keys, HKDF-SHA256 to derive separate keys and ChaCha20-Poly1305 to encrypt and authenticate session data. Content keys are calculated on the participating devices; the relay does not receive them.

Encryption protects session contents. Account records, connection events and permissions are separate questions. Review who can connect, how unattended access is authorised and which administrators can view logs. For a self-hosted setup, follow the vendor’s key and server configuration instructions.

Two different meanings of “works in a browser”

Connecting from a browser means the operator can reach a remote computer without installing a local viewer. Remoqa has a web viewer; TeamViewer has a web client. AnyDesk advertises go.AnyDesk, but confirm its current availability for your account before relying on it.

RustDesk offers a public web client that can connect to your own server with the required WSS and CORS configuration. Hosting the web client itself is a separate Server Pro entitlement, unavailable on entry-level plans. A free self-hosted relay does not by itself include that entitlement.

Sharing from a browser is the other direction. Remoqa lets someone show a screen, window or tab without installing the host app, with viewing only. TeamViewer also documents browser screen sharing on eligible licences, with QuickSupport needed to move on to remote control. We found no equivalent browser-host workflow in the AnyDesk and RustDesk sources checked.

A mobile app does not always make a phone a remote host

All four products offer mobile apps, but operating a computer from a phone and controlling the phone itself are different capabilities. Remoqa’s Android and iOS apps are viewers for connecting to computers; they do not turn the phone into a remotely controlled host.

AnyDesk and TeamViewer provide mobile-support workflows subject to platform, device, permissions and licence conditions. RustDesk supports Android screen sharing and remote input with the required permissions; its iOS app cannot be remotely controlled. Test the exact handset and intended direction of access before choosing a licence.

Compare the bill for your actual workload

Count technicians, managed computers and simultaneous sessions separately. Two technicians who each need a connection at the same time require different capacity from one person supporting many computers in turn. Check mobile support, audit features and deployment options as well.

Remoqa has a Free plan and monthly or yearly Personal and Team plans. Personal includes five devices and two simultaneous sessions; Team includes 50 devices and five sessions. A private relay and Extended audit are separate Team add-ons.

AnyDesk and TeamViewer require paid licences for commercial use. Compare the included users, managed devices and concurrent connections for the specific plan, rather than treating a personal-use option as a company licence.

RustDesk Server OSS has no server licence fee. Server Pro is a paid self-hosted licence, not a managed hosting subscription. Include the server, traffic, administration and maintenance in your estimate. Check the linked pricing pages for your region and billing period; promotions and a monthly equivalent billed annually can change the apparent starting price.

Choose a workflow, then try it

These are useful starting points for a shortlist, rather than an overall ranking.

• Remoqa

  Consider it for managed access to personal or company computers, a shared device directory and browser viewing or screen sharing. Check the direct-access rules and any Team add-ons your workflow needs.

• AnyDesk

  Consider it when its desktop and mobile support workflow fits your devices, or when you need to compare cloud with an On-Premises offering. Confirm the exact licence and browser availability.

• TeamViewer

  Consider it when your support process needs its administration tools, integrations or mobile-support options. Check the plan and enterprise features against the work you actually do.

• RustDesk

  Consider it when open-source clients and operating your own ID and relay servers are priorities. Decide who will maintain them and whether you need Pro administration or a self-hosted web client.

Run one realistic support session

Connect to the computers and networks you expect to support, using the browser or phone if that is part of the job. Ask the recipient to approve the connection, check text readability, transfer a test file if needed and verify how access ends. For a team, repeat with two technicians at once. A short trial of the actual workflow is more useful than counting ticks in a table.